or how PCI works , called plug and play.
Plug and Play (PnP) is a process that both Window and LINUX both do , to detect, and discover what chips are in your PC and to find a correct matching driver. The HP.com way failed,
PnP has (now) 3 sources to match software drivers to your hardware (PC) , the Operating system cabinet files , or from Microsoft.com servers, or from your willing neighbors (Windows 10 allows this last option)
PnP can fail easy, for 1 top reason, using a much newer operating system on a very old PC, and the reverse. (due to your chips are too old now )
Make no mistake here, your old PC at any time, can have its old supported operating system re-installed, and all drivers are now working, if and only if you use the HP.com Install disks or the built in install partition, recovery feature using the F11 key.(at power on)
The worst cases is a dead Ethernet or Wifi chip , as now PnP can not really work fully lacking an internet connection and getting working drivers, from HP is very hard (use another PC to get drivers for this dead PC)
This page below shows how to find which chip is present, some PCs were made for years, and used 3 more more chips for just the networking (intel , AMD, Broadcom, Realtek and more) knowing these exact facts making finding a driver vastly more easy.
The Device manager failing to show a device, (missing /red or yellow marks) tells you the driver is missing (the software base driver) or the chip is missing (wifi chips cards on laptops can be removed) The Device manager must see the device, or its bad. (in some way)
You are here because:?
Next up is? PCI, it's a standard for asking chips who they are. (chip info scans)
This the most basic and most important part of PnP, is Discovery.
This is Plug in play part of the system Kernal, that sends commands to your hardware, using PCI command set language, and gets back the Vendor and Device ID. (the Device can be a chip or a whole add-in PCI card)
The OS then matches these ID's to Driver softeware . (then checks your local OS driver cache for support , and if fails, looks on-line (internet) for the drivers at microsoft.com."called a Cloud now")
The PCI scanner below, will allow you to do this too, by yourself. (with no OS running at all) See CURE 2 below. (OS = Operating System) This example here is just to show you that if PnP can't find a driver, sometime Humans can !
PnP also finds printers, scanners, Displays, keyboards, mice , and a zillion an one , USB devices. (PnP job is to find all devices that need to work here)
PnP from H3LL , plug and pray. (some times PnP can take a working Driver say a 1 week old perfect Nvidia GPU driver set and then down grade it to broken!) Windows 10 allows you to block driver updates (I do this every time)
My first crude attempt at a PnP page is here.
A more simple list of PnP FAILURES. (example WIFI chips) A key chip, for sure. (Both Microsoft and HP are helpless to support you with DEAD CHIPs) (dead means zero maker support now, for many reasons.) (maker means chip maker or CARD PCI? maker)
Case in point, if the Ethernet chip driver is missing, here it be.!
If you need old Intel drivers, go to intel.com home. and get them.
That ends the why, now the cure. (the above complexity is why PnP exists in the first place)
Google how many video cards makers no longer exist. (endless story 2 here)
Hint: don't expect Microsoft to support dead chips, when the DRIVERS DO NOT EXIST any where on mother earth. (for this OS)
Do not expect HP to have drivers for chips not made or never ever had a driver for W7, W8 or W10 .
The top chip makers are here today.
PnP, PCI master data base look up's:
The fastest cure, after PnP failures is to let Pnp find it on the internet, "BE CONNECTED"
The HP.com site has all my drivers, I then load them all and now it works great. (in the correct order , I do that)
Lets say you are trying to buck the system and run a newer OS on your old PC, that HP.com does not support, well you get to do all this the the long hard way... (It was your choice, bucking the HP system of full support, Why do that ?, I DO but I know how to...)
CURE 1: (HP no help, Microsoft no help and you are H3LL bent to find a driver that works)
The easy way. Use your OS, in this case WINDOW 10. I use device manager to find the identity of the dead chip. (click start, click control panel, click device manager.)
The hard way:
Example of 1 NIC card chip (PCI) (a.k.a: Ethernet chip) A very key chip that must work now, so PnP can get working drivers off the internet, so we make this work FIRST and its cable (by all means possible !)
We are here because this chip is dead or PnP fails for this chip now.
This is the best way to look up chips and match drivers. DEV = device code and VEN = Vendor,(makers name code) In this case Realtek.
If you see RED or Yellow or UNKNOWN, error mark's here, that means the drivers are wrong. (missing or corrupted by a Virus) HP may have the correct drivers, . (go there and get them, if PnP fails) Here are mine, as 1 small example.
Device manager see all chip devices there and correct all that show errors. (in some cases it shows UNKNOWN devices, and has no codes for it , in that case see section CURE 2 below.
all you need is the blue highlighted line of data.
I see those 2 codes, VEN and DEV and look them up in the PCI master data base above. (VEN means Vender or chip maker code, 8086 is intel, DEV means Device, or CHIP code)
I now know the makers real name and chip real part number. (armed with this key fact , I might ! find a driver, that works)
This allows me go to RealTek (code 8168) home page (they are this chip maker ) and see every driver ever made for all operatings systems, supported by them.
Lets say this chip ended at Windows 7, but I try it on Windows 10 and it works(luck does happen). (if not, you should not have upgraded to W10, as HP did advise you..
What is your WIFI is dead, what good is this PC to you now, from some its now useless. (or try the wired Ethernet jack)
end easy way.
CURE 2: (I find this just as easy but, have the boot device ready 24/7 and get my answer in under 1min. flat)
CASE 2: WIFI dead. (driver missing or wrong kind)
The WIFI chip can be a mainboard chip, a PCI addin card to desk top or, minipci card attached to the laptop mobo, top or bottom side , or can be in a WIFI plug in USB port. Where yours is, I have no idea, but be wise to find it now.
You are just short of opening up LAPtop and actually finding the WIFI card , name and chip name and p/n . (in Linux there is a commands to do that "lsusb and lspci" , but I digress)
Well, I run a program called PCI scan, that finds all chips in any PC.( the newest version is even better, and finds my wifi chip fast)
I use PCIsniffer v3, by Milray, direct. (I can make a boot CD or like me, a BOOT Udisk (usb stick) it's tiny program, and free, and safe.(this EXE is a boot disk maker, not an APP)
I built my boot stick (USB memory stick and booted this standalone safe program, there is no operating system, it runs pure machine code direct and does a full scan. (I used a program called RUFUS (free) to burn this to USB boot stick)
My Ethernet is on the left B0 but B68 (say buss 68) Is my WIFI chip and is an Intel (8086) chip and is code 4239h, if I use the database scan , you look it up that way.
If say HP and Microsoft fail to find the correct driver, then your last chance is what. Intel.com (or WHAT? ever? chip you have, there, it is at "yourchip-makers-name.com." dig?) only they have it, if at all.
Keep in mind, if you PC is old, there will be no newer drivers for newer operating systems, in vast numbers of cases, be wise to look first, before doing any upgrades of any operating systems.
Never let MS tell you to upgrade WINDOWS ,unless you prove you can get all drivers you need, or its all just a waste of time (as MS W10 learned the hard way last year 2016, free upgrade saga)
Thank you Mr. Miray, for such a great free scanner, and 100% MALWARE FREE TOO !
Many find out that some W7 drivers work in W8 and W10, try them and see, but there is no support for this, you are on you own here.
In most cases XP drivers are useless looking forward in time, (Vista to W10 forward)
This is called PUNTING, but can run out of bounds.?
If running XP , install VISTA. (if possible , ask HP.com) XP needs to dead forever, or you will by cyberattacked. (just like HSA did in England last week, "hospitals running stinking XP in the year 2017, omg)
Or install Linux.(on all old PC's for best cure) (be sure to own a set of HP media kit disks to you can go back XP, if Linux fails,)
If the PC is 2001 year PC, why not retire it, and buy a used 10 year old PC or less. ( Look at GOODWILL stores. for used old PC) Most XP computers now have zero value now. (it's too old) It's no longer Viable nor is it supported.
Last and even more important is that the lower level chips must work first, if the top level chip fails, one example is if the Ethernet chip sits on top of a big glue logic chip, and this GLUE chip driver is dead, then so will be the targeted dead ethernet chip.
GLUE LOGIC is usually an ASIC chip today.(or even DSP or Gate Array)
USB PnP, issues:
There are near Infinite USB devices now (plug-in), (over 16 years worth of them and many are not supported today, like a 2001 Web cam?)
Know that some PC's have 2 USB chips, 1 for USB3, and one for the older USB ports.
That PC has 2 chips, and if the driver for USB3 is missing it will be dead. (port dead)
The Device manager must be clear of all errors related to USB first.
Then when that works correctly (ports) there is a chance the USB device you just plugged in can work (be connected to the internet or fail)
Know too that some mice and keyboards use Bbluetooth wireless technology, and both devices must have a good battery to use Bluetooth (BT), and the drivers must be good too.
If say a BT mouse fails, then try a wired mouse in the same USB port, see it works now doesn't it. (tells you that bluetooth mouse is belly up , right?)
When you plug in any USB device to any port, the PC will go dingdong, this tells that the OS saw the device, connection, and if the driver is missing it now attempts to get a good one, via internet, in most cases. (It wants fresh drivers, that work is why)
Windows XP must have SP3 installed, Service PACK 3. or USB support will be HORRID, even with SP3, many devices will NOT BE SUPPORTED, get rid of XP now. (contact your maker of said device and ask them for XP support, and get laughs....)
Best is to do this first. (see what IS SUPPORTED FIRST)
You do this first. and find there are no drivers at HP for your new OS. (what then?, answser read the above)
It's only 5 minutes work to check HP.com, why skip that?
Why upgrade OS if major drivers or software is missing.
At HP my HP security software set, is missing for w10, there is none available. The Windows 7 version crashes on W10. (how ever all the basic parts work, just lots of HP apps are dead, and other HP features)
With this information, we see (just 1 tiny example) its and Intel chip wifi and we go to Intel.com and get the driver the HP does not support now, after 10+ long years. BTW: Intel has no infected files.
This is just and example tag,
The 1250us numbers very greatly even on a DV5, (any HP PC) if you go to HP.com and read about your exact PC ,you learn in minutes what OS is supported and what drivers for it are there. 10 years and under are supported.
Example HP, service tag , found on bottom of Laptops or inside the battery bay pit. The word Pavilion is used both on Desktops and Laptops so means (not much ,right?)
Your PC if not infected, has drivers in 2 places, (not connected to the internet)
Always backup your data first.
Google how to backup data, no lack of ideas and ways, it's vast, I use Blue-ray media BD-R and and external 3GB HDD on eSATA cable.
Do not cry when the HDD crashes, and all data is lost. (all HDD Fail, all do, and you will lose data)
What does Support mean? (HP example)
I'm running W10 on my PC's now, with zero HP support, but I had to force feed many missing drivers. (using the PnP PCI scanner then going to the true chip maker drivers, and getting all w10 working drivers from them, a long and tedious)
In most cases, just boot and hit F10, XP or F11 for Vista on up, and restore the OS with Drivers , fresh, in one fell swoop.
Never try to upgrade this. 1984 relic. ( haha)