PC Freezes why? or some just say it
runs too slow now or only sometimes?
This topic is not about the internet slow (if your web connections are slow or sublan all messed up, that is a whole other topic) But do try Ethernet wired first, and at least 4 Browsers.
Freeze may just be the CPU is 99% overloaded as seen next.
Click 3 keys at once at any freeze, Control +Alt +Delete, and run the Task manager (TM) acts dead ? then the OS is corrupted in some way for sure or overheating PC.
If wired keyboard is dead, run the TM if the keyboard or mouse is dead run the TM to see if the PC is really and truely stalled or dead. (use ONLY USB wired keyboard, no battery powered wireless keyboard bluetooth toys now)
There are first the issues of , is the freeze caused by local use of PC only or only using the internet, or both?
There are only 3 failure modes, 1: -Bad Hardware (2:-over overheated) 3:-Bad Software (or infected) The other top HW failure is bad HDD, and fails S.M.A.R.T testing.
Does only IE11 or Edge or Chrome, Firefox-v69+ browers at slow, or all 4 fail? (IE11 is in the doomed box now , avoid IE11 many banks now ban IE11)
Ever try to use Ethernet connections? This can cure many porblems just that alone a $10 cable sold at Walmart, can do magic. (yes, wifi does suck and can be random, move the PC near the router)
If only WiFI is slow use wired Ethernet , even for just testing . (no need to guess why wifi sucks?) ( I use a free program called InSSIDER.exe to see if my wifi channels are dead or weak or jammed. Try it and be amazed)
The first thing to prove (means testing) is to prove is it hardware or software.
We do tests to find out which is bad first hardware or software and is super easy to do.
The first step is to make sure you are using at least a real WIRED USB keyboard, not wireless blue tooth keyboards. (for at least all testing)
Many times it is SOFTWARE caused from infections or loading infected APPLICATION programs (apps) or loading bad drivers, for sure bad drivers on the GPU chip /card tops my list of at risk.
Is the room you are in over 96ºF then all PCs made overheat, all CPU go slower too hot and then halt if way too hot near 90C , THIS IS by pure logic inside the INTEL INSIDE CPU. (and now newer GPU do this too.)
Any time PC freezes, I run HWinfo32.exe free and see if the CPU is overneating 50C is par, 90C or near vary bad.
Most PC's made the fans speed up when too hot this is normal (fans) but if the fans and heatsinks are packed in lint that be bad. (we clear our PC every year, do you?)
Both the CPU and the BIOS in PCs slow down the processors and increase fan speed, to save its own bacon. Your job is to not let it overheat, and that is service job, do the cleaning first.
Overheated?. (we clean it first)
First prove hardware is not bad.
To prove these facts, " is software caused" is easy: ?
THE 3 FINGERED Salute ! "control+alt+del" key and click task manager, nothing is more important to finding freezes, the results found here all things seen.
See that startup tab below,? open that and disable all things inside, not marked windows. ( a PC might have in there, many funky (or worse) update engines from many apps or worse) Disable them , most of them.)
(speaking of which in the startup tab below turn off all those nasty update engines, like Adobe and Google and well lots)
PCs can simply freeze doing any update, the fact is you need to find out who is updating, Windows or Adobe junk or any other junk in th startup box. (processes will tell you that, who is doing the overload)
If Microsoft is doing W10 updates? this may kill your PC dead (radomly) then , diskconnect the internet from your PC, (eithernet or wifi put into air plane mode) if PC runs perfect, learn to control the insane windows updates.
CPU load is 8% here, at idle , 1 to 5% is typical, with no browsers open and PC not doing updates. 99% is wrong, if stalls there, look for high numbers in the top row below.
If you see a process jump real high and not expected by you, then that is wrong. (sure running a huge game can slow the PC here) The below example is W10 just sitting at desktop.
Learn now that some programs can have a memory leak (bad coding) and will cause memory to run fully out and will cause the PC to run super super super slow.(like slug)
Next up the Performance tab:
If the below stalls when freeze happens (this below is scan loop and must not stall) if does stall, that means the CPU is overloaded, or overheating, or if disk I/O goes nuts?
This page here is super important to check.
Best if you think wifi is slowing the PC down (bad drivers) connect the Ethernet CAT-5/6 cable up. That is what I have below.
Learn that you can even keep a TM Window open as you do OTHER things and if the PC freezes, click the above Window already open on the desktop, if you can , you may see what is the freeze culprit.
If the above windows will not allow you to switch focus to it that means the CPU kernal is dead (forzen dead now)
End TM and next is Win updates:
Windows PITA updates, endless and very intrusive (but V1903 has snooze option I like)
Click settings then click update , if updates are running now (loading) sure the PC will be busy, I delay mine. (using Group Policy editor)
Mine is stalled on purpose; that way PC does not freeze
No matter way gain control of windows update or it can drive you mad.
HOW TO PROVE HARDWARE IS BAD:
Steps I take: USB keyboard no wireless keyboards allowed for testing !!!
To prove not do this. (before the freeze or freeze expected soon)
Run this app HWINFO32.exe free, then see why CPU or GPU is overheating, all PCs slow down or stall overheated, every one does. GPU-z is also a good tool to watch GPU temps.
Freeze caused by Sleep /hiberate or hibridpleep mode?. (so easy to test just turn all junk off ) Keep in mind that if your SW drivers in device manager are bad, speep will fail, making the below fail too. Drivers must match your PC and OS.
On the left task bar click start and in the search box type:, PresentationSettings.exe and check the top box. (microsoft keeps moving this feature, and on laptops you use Windows Mobility Center typed in same run box)
or at microsoft.com find how to enable KIOSK mode.
or by hand and tedious do the check marks seen below:
In control panel click Power Options then create power plan , HIGH performance, click never, two times, and create then name it nosleep, or as you like.
These are the bits to flip. (if only to test the PC or you like it like this , your call)
Bad drivers can in fact cause a PC to stick on sleep ,but a temporary cure is here, the long hard reset.
A good PC hitting any key will wake the PC, but not with bad drivers
I good PC in deeper sleep called hibernate , will take a full minute to wake up, for sure longer than speed.
Warning , most PC have many different chips inside, even same model PC, those are called OPTIONS, and if you load the wrong driver not matching it to your exact device, you will fail. (PnP does this for you but can mess up too) PnP = plug and play (pray?)
Disable sleep 100% and see of the freeze ends. (after fresh OEM drivers loaded)
Reload windows fresh. (hint even on test SSD drive, so 2 things are fresh)
Or let any PC repair shop do this, avoid names of shops with word geek in the name. (unless pockets super deep)
version 4. 07-1-2019