things in your PC?
all listed things on my main page, at PCdied.com (Windows only, not
MAC, not Android not anything else)
Dead hardware featured things, not dead Windows features
like ( why are start button things missing, ask Microsoft.com on
In all cases first get Microsoft PnP plug and play up
and on line, get your web connected first, always, or many
drivers will never load or be found. (I use Ethernet cables connected
The top things to fail are all key important things, like Wifi, Sound,
Ethernet , mouse or keyboard dead.
will not cover dead fingerprint readers, or dead eyeball scanners or
are only cured by contacting our PC makers web site and asking, (caused
most times by slamming the PC.)
Slamming means upgrading your OS or
destroying your OEM recovery partition with out your OEM's permission. (HP is one OEM of many)
Factoid #1, Windows 10 does NOT support hardware back to the relic
years. 1981 to now (end that dream now) In fact some PC's 10 years old are not supported !
In most every case a dead
device is caused by a missing device driver or
wrong one or it is corrupted (or the PC was slammed and now many
drivers are messed up, a huge clue there, no?.
In most cases the owner upgraded the OS with no OEM permission to do
so. ( and no driver exists) End the dream that there is driver for
everything and every OS, as that dream is a LIE !
If say OEM HP has no driver, how then pray tell , can MS have it, if HP
never sent it to MS.com ever... (rhetorical )
The true path of drivers are (chip maker to OEM , OEM makes edits to it
, then is sent to MS.com to their driver data base called PnP CATALOGS)
Also in many cases the Video driver that is best is obtained from
the chip/card maker, if a desktop. (Nvidia or AMD/ATI) If
not Desktop PC get it from OEM of PC.
First thing to do is use Windows Device manager to see if
are dead (red/yellow/unknown device) "click control panel then click
device manager" and look. (Google "how to get to device manager")
The first thing any dead PC owner must do , if PC is
over 5 -7 years old is replace the RTC battery
first. (RTC coin cell,
most are Duracell # 2032, part numbered) see below .
USB ports top my list, try them all first, avoid USB3 ports until
USB2 proves to work first. USB drivers must be good in Device
manager, then next the device plugged in driver must be good same place.
- Only 1
keyboard key is dead or one row, this is a bad
keyboard, (or wrong language keyboard used, not matching your PC and
you) or stuck keys. (on any Laptop bad cable inside or loose or broken
cable jacks inside)
- In all cases try a USB keyboard now.?, try a known
good Keyboard now, tested
on all USB jacks? then
check driver for USB dead or keyboard driver dead.)
internal wired keyboards need a matching
driver too and most not be showing errors in device manager, (very rare
this) But use the cables inside likes to fall off the jack, deep inside.
HP old wireless
keyboards/ mouse fail hard today on Windows 7 to 10.
models P3405/ 5187 or 5219crf/urf are 18 years old now and
support ended with W7)
wireless keyboards and mice must have good battery (in both) if
that is good and the Device Manager shows it's dead then it is
dead and now you know why, answer wrong or missing driver (or not
supported by maker)
- I am not going to cover
bad hardware here, you can at any time replace a mouse
(FYI) and see it cure the problem , have spare USB mouse on hand
at all times. (or do it cover cleaning relic BALL mice)
- Dead mouse pad on the top of the Laptop below your
(track pad ) is causes by 2 things, bad driver (see slammed
above) cables to this pad inside laptop fell off or are lose.
not use 2 mice at once, on a PC or one USB mouse and the track pad or
they fight each other, but you must defeat one or the other, update
the track pad software
and some have auto off feature with USB mouse connected.
- Lacking such a feature (auto off) go to device manager
off 1 of the 2 mice (disable it), I have on all my laptops done this ,
but one I just got the track pad driver from the chip maker, and it has
the auto-off new feature.
- Dead VGA jack, On a Laptop, did you press HP hot key, (Fn+F4) key, means
together? to enable external VGA (or set to both or auto mode) . RTM
read your manual on your PC learn what it is.
the DESKTOP PC video dead, has many causes (monitor and cable tested
good) In most cases the chip or card video are not bad the PC is
dead. (black screens) (if both fans
are dead or 1 is dead the PC needs service)
- If VIDEO dead and not sure why, try a boot DEMO
disk (media) I run linux demo on
USB memory stick and see if video fails under Linux , if not then
Windows has driver problems.
- The newer THIN HP notebooks "Specre"
have no VGA jack at the rear, but has an optional.
adapter so you
will need this for diagnosing say a dead laptop screen.
- Your NIC card is dead, Ethernet, see here. (again bad or missing driver is
- Dead Sound,?
- Dead monitor.(any
screen of any kind) test said monitor on any other working PC, easy no?(the
external monitor can also show its OWN errors using its OWN brain.)
- Dead PC see beep codes or blinking
LED codes.) POST error matter
first. (I am no authority on all codes, nobody is,due to lack of OEM
clear documentation on topic, only sparse ) Power on self tests = POSTS.
- The Black screens of death was
covered on the page you came from. Fans dead is first, see no power.
- A Dead built in camera's, on HP it needs 2 drivers
working, or it will be dead, USB2 chip driver (it talks to the
CAMERA) and the needs the Camera driver next. If the PC was slammed
this loves to fail.
- Old relic hand held web
cams are not supported now on W8 and higher, most of the makers when
out of business back in XP days or just don't support it now.
- If the OEM has no driver, and same at MS.com then try
program seen here. (this page shows how to find drivers from chip
makers ,the last chances are here)
- Dead fans cause overheating or the owner says fans are too
loud?, well it's packed in lint.
- My screen shows errors , this complaint
is near endless,
in scope, (BIOS errors, or beeps or Windows 10 has over 100 blue screen errors, as
do applications and web browsers and last web site errors. (5 layers of
- The super relic PS/2
keyboards only work on your makers PC, PS2 scan codes are not a
standard across all OEM makers and can
fail easy for vast reasons PS/2 to USB adapter is the
only cure.(and costly , get rid of all this)
- Running relic XP, upgrade it to SP3, service pack
3, or WPA2
wireless mode will be DEAD on XP 2001 first version.
XP to W7 or higher, never run XP again, ok?
Things not covered hear are , fingerprint readers, or eyeball scanners
to boot any PC. (if HP PC go to their website and search or ask
for help) same is true at Dell.com both are great USA
products. (DELL and HP are best to own)
HP security package will be dead on many 10 year old laptops, after slamming the PC to Windows 10, with HP
telling you not to do
that. (I upgraded mine, to w10 but not the security package that
part is DOA. )
The persons with Laptops older, 2010 to 2012; the Windows 10 drivers for Intel HD GMA graphics is not
supported under W10 at all. (so slamming these PCs is a total failure!
Even 32bit W10 can fail , even fresh loaded.)
SUPER SIMPLE CURES ARE POSSIBLE (replace the thing that
relic with a new thing) This is where Desktops rule . (vast choices and
is ATX spec PC with Express bus)
On desktop we can pop in a new PCI-express card GPU and
run w10 any time we what. (and any other cards for any other device not
supported by w10.
You can disable that old silly Intel HD Grapics feature in BIOS and
plug in a cheap Video express card that has W10 driver, (say) and bingo
We can also install USB devices to replace dead devices in any PC,
be that sound, or wifi or Ethernet, USB3, firewire, and more,
Last and not the least is the art of forcing
drivers, (avoid XP and that is to use
compatiblity mode, at the moment of running the driver installer.
Right click the installer say HP, sp12345.exe and pick
and pick compatibility tab then and pick say W7 . (example
of loading a W7 driver under w10 live)
Warning some OEM drivers installers, check the OS first and halt
if wrong. (but yes, try it and see , always)
One more magic trick is to fully extract the driver from the EXE
package and run the setup seen in side. (I use 7zip (free) to do that.)
Chicken and the EGG deal, if all network chips are dead, wifi and
Ethernet, how can you download a driver , answer you can't
directly, but only off a 2nd PC !
2nd PC get what you need online , and put it on USB memory
stick and then copy that
file tot that dead driver PC. (aka as "sneaker-net" for years as in
there, then back here...)
But if only Wifi is dead, then use your Ethernet cable from PC to
router using any CAT5/6 cable, and bingo you can download to you
hearts content, and even stay that way for best performance.
When you SLAM a PC (means loading wrong OS) you get tons of errors,
sometimes 8 errors, here are 3 things dead. I get Ethernet
working first. (always first )
Can't afford a $10 , 25foot Cat 5 cable? try this. (it's in my tool kit
all time time)
savvy trick is to own a USB wifi dongle device off fleabay for $4, plug
it in and see it work at the get go, and set your credentials and bam
web connected to fix all devices missing or wrong.
Like this cute device, and comes with driver media CD in the
package back side. (hint2, if no CD drive, copy them to USB stick
ok?then to PC if PC can't PnP this device.)
This cost me $6 , if you buy one with no antenna the prices on Ebay
is $1.42. (1/4 a pack of cigarettes price wow)
The big hint
here is get web connected first, then play. (plug and play) as seem
on ebay by the thousands now.
Permission, from OEM, what will
be dead, lacking that premission to upgrade windows. ( this don't
stop me, but I know what I need and what I can fix first) W10
will do this to most folks upgraded, lacking permission.
In my case, I have no need for any HP applications
nor the security package (dead), but I did get each key driver working,
by force loading W7 drivers onto W10. (compat mode loaded)
- Missing drivers. (at the OEM site, and at MS.com Drive
cache online PnP catalogs as seen
here HP examples.)
- Missing OEM Applications, for sure any security package
software is not dead. And many more, and they warned you of this fact
If you looked read or asked them first.
- Missing OEM support, they only get mad at you when you ask
for help on things dead, if its was never supported in the first
place by them at all.
- Missing special other features or dead wifi ,dead top
button control strip on any laptop custom to OEM (not used on any other
PC on earth just this PC) Dead ethernet,bluetooth,driveguard,
dead SD card reader, and more)
- Dead sound, is top complait as is wifi. (and you did
this, not the OEM)
LINKS, most useful:
See related links here, PCI and drivers.
version 2. 8-8-2018